Private Feedback
2 unresolved issues needing follow-up
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dean cook
NewMaster ArborOct 24, 2026Just received an invoice for service that I was not home for this week. Eric and I discussed the service for some time after the 26th. Not sure why it happened since I was not home as discussed.
Patty Macias
NewIcon Auto GlassSep 30, 2026The windshield installation was done but the car was just checked weeks later and we found that there is no seal around the glass and it looks separated where possibly water can get in. I was disappointed to see that.
Tiffany Vollmer
ResolvedIcon Auto GlassSep 11, 2026Everything was exceptional and great except that I was told I would receive a call about a half hour before the tech showed up to give me a heads up when he would arrive and I never received a phone call. That would have been very helpful. Super satisfied with everything else. Would definitely recommend.
Landree Faulkner
ResolvedIcon Auto GlassAug 10, 2026I reached out to Icon Glass on June 5th with concerns of 2-3 rock chips. Thankfully they were able to get someone out same day. Within 6 weeks all of the areas fixed, have already started cracking again. Immediately after getting this fixed, i noticed several other areas that look like the glass is chipped. I thought maybe it was just product or something that needed to be scraped off and would go away. Now half my windshield has cracks and dents after spending $100. Extremely disappointing.
Anonymous
ResolvedMaster ArborJul 28, 2026Service was not done.
Brody Dezember
ResolvedMr. InjectionMay 29, 2026Everything is awesome